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The Live Optics Support site (https://support.liveoptics.com) will be fully decommissioned in June 2025. All Knowledge Base articles have been migrated to https://www.dell.com/support/home/en-us/.
Regarding ticketing, support@liveoptics.com has been decommissioned and replaced with liveoptics.support@dell.com.
These changes do not affect the Live Optics application (https://app.liveoptics.com). This website will continue to function as usual.

Live Optics Support Help Center home page beta
Live Optics Portal
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  1. Live Optics Support
  2. Live Optics Support Site
  3. Server and Cloud
  4. Optical Prime
  5. Knowledge Base

Knowledge Base

  • Complete an Optical Prime collection
  • Create a Cluster Disk from a Live Optics Project
  • Create an Optical Prime Project Using Existing Collector Runs
  • Create an Optical Prime Project Using Multiple Collector Runs
  • Destroy a Cluster Disk from a Live Optics Project
  • Installed Applications Reporting
  • Optical Prime and Hyperthreading (Disclaimer)
  • Optical Prime General Excel Definitions
  • Optical Prime Online Viewer Definitions
  • Optical Prime Virtual Tab for Online Viewer
  • Optical Prime VMware Excel Definitions
  • Run Live Optics in Extended Mode (Linux)

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