Live Optics Agent

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Recent activity by Live Optics Agent Recent activity Votes
  • William, The typical processing time for a standard size VNX project in Live Optics can be as log as 8 hours, depending on data size and workload in Live Optics.  Any project that takes longer than...

  • We have been seeing these issues come up for a small set of NAR/SPCollect files uploaded to Live Optics.  I have worked a=on a few of them and have been able to get the projects created.  If you ar...

  • Oleg/Steven, I wanted to let the two of you know that the Unity fix for the issues that have been sent to both the Support Team and Live Optics Team, in general, was sent into UAT testing.  We are ...

  • Aya, This is a great question and one we have received a few other times since the Live Optics portal went live.  At this time during the Phase I release of Live Optics and Squeeze, the Squeeze pro...

  • Keith, The feedback you have provided is very helpful for the VxRail Sizing Tool.  I have notified the group working on this report your comments to review.  If they have any further questions, the...

  • Anderson, The DPACK collector software currently in use is still very similar to the version that was being used with DPACK 1.0.  Our recommendation is use an account that has admin level permissio...

  • Anderson, Great question.  There is no video on how to bulk import servers to the DPACK collector, but the process is documented in a DPACK Support KB article, https://dpacksupport.dell.com/hc/en-u...

  • As an add-on to your comment, your customer also has the ability to obfuscate the server and disk names at the DPACK collector software level.  Starting DPACK from the command prompt using the swit...

  • Rory, This is a great question that sounds geared for a DPACK Support ticket.  As a general answer, the DPACK collector software creates the DPACK_Temp file in the same DellPack folder where the DP...

  • Great questions, Michael.  The CPU information reported in a DPACK project can be very valuable in evaluating a group of servers.  The way DPACK collects CPU information depends on the Operating Sy...