Live Optics Agent

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Latest activity by Live Optics Agent
  • Live Optics Agent commented,

    Hi Frank, Thank you for your questions. Please check below for answers: The number of failed paths shows a count of directories that Dossier was unable to open and read. Usually, this indicates th...

  • Live Optics Agent commented,

    Martin, The bulk server import function requires a TXT file to be generated with the servers being listed by either hostname or IP address and only one server listed per line. You can see the forma...

  • Live Optics Agent commented,

    Since the Live optics collector is not installed and only runs in the resident memory of the source machine where the EXE is launched, changing settings during a collector run is not available.  If...

  • Live Optics Agent commented,

    The Optical Prime collector will allow a 7 day collector run to be selected if the live streaming option is enabled.  This option can be set, even if the HTTPS connection will be blocked and never ...

  • Live Optics Agent commented,

    Marcelo, The issue that you are experiencing often occurs when the Live Optics EXE is executed from inside of the ZIP file download from the Live Optics portal.  Every time Live Optics is launched,...

  • Live Optics Agent commented,

    John, When pointing Optical Prime at vCenter, it will use the web API to discover all hypervisor hosts and data stores associated with vCenter.  Optical Prime will also collect some basic informati...

  • Live Optics Agent commented,

    Don, There was an issue with the Live Optics portal last Wednesday where projects were not being processed fast enough, resulting in a large backlog being generated.  This issue has been resolved a...

  • Live Optics Agent commented,

    John, Please refer to the following link on running Squeeze.  It has information for internal users of Squeeze on the decryption utility. https://support.liveoptics.com/hc/en-us/articles/1150143394...

  • Live Optics Agent commented,

    Pablo, If you are having projects with the Networker projects you have submitted to Live Optics, please open a ticket with the support team so they can work with the developers to understand what i...

  • Live Optics Agent commented,

    Running Live Optics with Xen Server requires the use of the SSH client in either the Windows or Linux version of Live Optics.  When setting up either version, you would add each node of the Xen Ser...