Scott Desbles

1. Community
2. General Discussions
3. How Install Collector in Red Hat Without GUI .

Although you will need to start from a machine with a web browser, if you click the More Info link next to the green download button, you can select the link to download via command line.  You can ...

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• Scott Desbles
• June 14, 2018 14:45
• -1 votes

1. Community
2. Storage
3. unable to export the NAR files

This may help understand the process - https://www.youtube.com/watch?v=dannW_6xFms

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• Scott Desbles
• May 29, 2018 12:39
• 0 votes

1. Community
2. Virtualization
3. it would be nice

Thanks for the feedback.  We are happy to add new items. What specific VMware items would you like to see in Live Optics that are not there today (you mentioned iSCSI netowrking, any others?) and h...

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• Scott Desbles
• May 25, 2018 16:04
• 0 votes

1. Community
2. Collection Software
3. Projects not reflecting uploaded data

Please open a support case by clicking Submit a request on the upper right of this page.

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• Scott Desbles
• May 25, 2018 14:24
• 0 votes

1. Community
2. Feature Requests
3. VNX SP utilization

Hi Abel, SP Utilization is up next for addition to the VNX reports.  I do not have a specific date but should be soon.

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• Scott Desbles
• April 17, 2018 14:32
• 1 vote

1. Community
2. Storage
3. VNX Analysis is broken ? array config.xml is not extracted from SP_collect

We have found this issue can be caused by the collector software not able to write/create files in the folder where it is running.  Please make sure the user has extracted the files from the downlo...

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• Scott Desbles
• April 05, 2018 20:59
• 0 votes

1. Community
2. General Discussions
3. Can't send mail with request capture

Can you please provide more specifics? 

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• Scott Desbles
• March 26, 2018 13:35
• 0 votes

1. Community
2. Storage
3. VNX Analysis is broken ? array config.xml is not extracted from SP_collect

Please open a support case by clicking Submit a request at the top of this page.  Please include your project name and/or ID.

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• Scott Desbles
• March 26, 2018 13:27
• 0 votes

1. Community
2. Storage
3. VNX Project still in Processing after a week

Storage profile projects should generally complete in 2-4 hours.  If yours is taking longer, please open a support case.

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• Scott Desbles
• March 26, 2018 13:24
• 0 votes

1. Community
2. Storage
3. Hi I just submitted two collections for the same Unity system. during processing both came up with "error" i see several post about other users having the same problem. Any updates?

Please open a support case at https://support.liveoptics.com.  Please include the name of your projects.

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• Scott Desbles
• March 19, 2018 21:57
• 0 votes