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Registering a customer

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2 comments

  • Official comment
    David Hunter

    Dale-

    The user you Requested Capture from is a Partner User.  Partner Users are not eligible for Request Capture. 

    Just ask them to download their own collector and share the results with you.

  • Dale Roeder

    Thanks, but this is indeed a customer and not a partner.  He has been with Flagstar for at least 5 years.

    0

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