Unity Archive Files exceed 5GB of data

Michael Gonzalez

• June 16, 2022 20:00

I have a Customer whom is trying to run LiveOptics assessment on their Unity arrays. We are trying to collect 5 days worth of data. But received the following error message:

"Due to the size of the Unity archive files selected (12.78GB) we are unable to process this data. Please retry 5 or less consecutive days with under 5.00GB of data. This is a known issue that will be fixed by Live Optics".

When will this issue be fixed? What is the work around other than choosing different days to collect data with under 5.00GB of data?

0

• Official comment

  

  David Hunter

  • June 20, 2022 12:30

  Michael. 

  Thank you for reaching out.

  I regret we do not have a good estimate for completion at this time.  The fastest workaround is to have your customer try and collect only 4 days, and then 3 days, etc, until the warning message goes away.  They can always create multiple projects to review extended timespans.  As soon as we have a better idea of when the size increase will take place we will update the platform release notes.

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