I have no option for sending a request capture to a customer.

Peter Kafegellis

• February 20, 2020 22:31

Hello all

 

I have logged created an account and logged into LiveOptics.

However, on my dashboard I have no option for sending a collector request to a customer.

I only have the ability to actually download the collector and upload the IOkit file.

Your help greatly appreciated.

 

 

 

 

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  Sam Kirchoff

  • February 20, 2020 22:48

  Fixed. You were registered as an End User. You are now registered as a Partner. Just log out and log back in! 

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  Peter Kafegellis

  • February 20, 2020 23:01

  Thank you Sam

   

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  Mike DeJong

  • July 29, 2021 17:58

  Same here

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  Sander Hermans

  • October 26, 2021 07:52

  Same for me

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  Nisim Katalan

  • November 11, 2021 07:20

  i  have the same problem i dont have the request option.

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  Shafquat Morshed

  • February 18, 2022 01:42

  Hi Peter Kafegellis, would you please turn my account from EU to Partner? Thank you. 

  - Shaf

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