Project is still recalculating...

George Laberis

• May 21, 2019 17:28

Ran a 10 minute LiveOptics against a single physical system.  The Job stated 100% completed, yet the dashboard states Project is still calculating... and I am unable to see any stats from the job.  What is going on here!?  

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  Frank Seal

  • May 22, 2019 13:53

  I have an existing project that I deselected some servers and recalculated and it won't finish. I just did this today (5/22) and its been running for 20 minutes trying to recalculate. Something change recently?

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  Josh Wilson

  • June 20, 2019 14:36

  If this is for Optical Prime, there should be a local file, ending with .SIOKIT, in the same folder as the Live Optics EXE file.  You can use this to create a new project by uploading it to the portal.

  The Live Optics support team can help you look at your project.  You can send an email to support@liveoptics.com and they will respond to your ticket.

  -1

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