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Server: Collector Connected to Web Service NO

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2 comments

  • Michael Corrigan

    I have the same exact problem. The collector is still running in the background but not reporting to the web service. I don't see anything being blocked at the firewall. Any other ideas?

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  • Jegan Selvam

    Hey Michael,

    Nope, Let it run for scheduled time. Post completion you will get one SIOKIT log file on the directory find the file and upload the same to the live optics portal.

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