Add Remote Server Error: No disks were discovered on the server

Takehito Koichi

• January 08, 2019 12:32

 Although the authentication was completed normally, the disk can not be detected.
Please let us know if you know how to detect the disk.

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  David Jones

  • January 11, 2019 00:36

  Same problem here.

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  David Hunter

  • January 11, 2019 15:40

  This is not entirely uncommon.   There are multiple possibilities as to why this can happen.  We would need the Trace log to determine the exact cause.  

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  David Jones

  • January 11, 2019 20:36

  Is there a kB article we can reference on how to gather the log and submit it to you or are you able to provide additional details, please?

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