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Colector fatal error Width and Height must be non-negative

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3 comments

  • Official comment
    David Hunter

    I have never seen this error.  I assume it killed the collector?  I will push this into our Support ticketing system, where we can triage appropriately.  Sorry for the inconvenience.

  • Mauricio Garibay

    The collector seems to have completed the collection. 

    The customer triggered the collection, it seems to be completed (7 days) and then noticed the error message.

    I have the file.

    thanks!

    0
  • David Hunter

    That's good news.  Please let us know if the .siokit doesn't result in a successful project after upload.

    Thank you, David,

    0

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