Project visibility while in progress

Dimos Girginoudis

• December 04, 2020 12:38

I'd like to confirm that a Optical Prime collector run started 24H ago is actually uploading to Live Optics (ie check its status). Searched projects in progress in LO but its not visible. 

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  Sam Kirchoff

  • December 07, 2020 22:28

  If you don't see it in your portal, then perhaps it's being blocked in it's outbound transmission. You would need to wait until completion and then upload the .SIOKIT that will be in the same folder where you launched the collector. 
  
  Projects usually show right away or at least in the first 5 mins. 
  
  The collection will continue even if it can't find the SaaS portal. It will just package it into that .SIOKIT. 

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