Avamar FAQ – Live Optics Support

Overview

Everything you need to know about Avamar! This page provides help with the most commonly asked questions about Avamar.

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The Live Optics team works directly with the Business Unit (DPS) leadership to define goals and objectives for LO-DPS Profiles. Technical requirements, such as calculations and calibration testing are conducted with Subject Matter Experts, selected by BU leadership. Product Management and Engineering resources are also engaged for their expertise so that, where applicable, Live Optics incorporates the same logic in its calculations as Product Engineers expect. Where there are no defined standards, SMEs are leveraged for their knowledge and calibration.

The Secure IOKIT packages all the pre-processed data into an encrypted file for uploading at a later point in time; typically, when there is internet access. Users create SIOKIT files when they have no internet access on their machine, want to encrypt one or more files for processing data later, or provide an encrypted backup of a streaming project collection. For more information, see the knowledge base article What is an SIOKIT File?

Nothing detrimental to the project you’re creating. No SIOKIT file will be created.

No, not today. Run a project for one data zone or Avamar server at a time. Caveat: at the time of this publication, you can select multiple directories for upload. While you can do this, you shouldn’t. The output will not be what you expect. Multiple files will not be aggregated, they will be overwritten the PPT and XLS will only reflect one set of the uploaded files. Soon we intend to prevent multiple parent directory or avamarDB.tar.gz uploads per collection.

Capacity refers to Front End capacity or Front-End TB (though we show it in GiB, or Base 2).

FE Capacity is calculated as GiB by looking at the maximum capacity of each unique host over a full backup cycle. This capacity value is aggregated by policy/ save set/ image/ etc.

The Growth Rate is calculated by the difference between the most recent Backup and the first backup. For Avamar, this will be over a 30-day period.

As you are aware hosts may have multiple policies. Therefore, the sum of unique clients may differ from the sum of policy groups or save sets.

For Avamar, DCR is calculated by the average of bytes modified sent, plus bytes modified not sent, divided by bytes scanned.

For this, we recommend running Optical Prime, another offering from Live Optics. Optical Prime is a host-based profiling tool.

Depending upon the size of the raw files uploaded or the number of projects in the queue, a DPS profile may take as few as 20 minutes or many hours to complete, If you find that your project is taking more than 12 hours to process, speak to Live Optics Support by Creating A Ticket. You must be logged in to send a ticket to Support.

Please speak to Live Optics Support by Creating A Ticket. You must be logged in to send a ticket to Support.