How to Connect Live Optics to VMWare/vCenter Servers

Live Optics Agent


The Live Optics software allows any Live Optics account to capture, collect, and analyze performance information from numerous server operating systems using its host based performance collector, Optical Prime.  The following tutorial shows how to connect the Optical Prime software with a VMWare infrastructure using vCenter.


Step 1:  Download Live Optics Collector Software

To begin using your Live Optics account, you should first download the Live Optics collector software by following these steps.

  1. Login to your Live Optics portal account.  (
  2. Click the Collector tab then the Download Collector button.
  3. Select the Windows based collector software to download as it is the only version that has integrated VMWare/vCenter communication protocols.  
  4. Once the file download has completed, extract the Live Optics software, user guide, and README file to a directory on the computer you wish to run it.

Step 2:  Run Live Optics Collector Software

  1. Open LiveOptics directory and double-click LiveOpticsDotNet4_5.
  2. Select the correct language and click "Get Started"
  3. Click the "Yes, I agree" button to accept the EULA.
  4. Under Server & Virtualization, click "Start" under Optical Prime.
  5. Click the "Next" button to accept the default of connecting to the Live Optics web services to auto-send your results (highly recommended).
  6. To add the vCenter server to Optical Prime, click the "Add Remote Server" button
    • Select "Connect to VMWare vCenter Server” and sub-selection check box for “Include VM Performance data” if desired.
    • Enter the IP address of the vCenter server (this can be tested by entering the same IP address in a web browser and verifying that it opens the VMWare vSphere portal page)
    • When prompted for authentication credentials, enter an admin or root level account on the vCenter server.



Note:  The user credentials used to log Optical Prime into vCenter must have at a minimum of read-only permissions to vCenter and is granted access to use the vSPhere Webservices API.  In addition, the source machine where Live Optics is running must be able to access the vCenter/vSphere client application.

  • Optical Prime will begin scanning vCenter for all of the ESXi hosts and data stores attached to it.  If a vCenter cluster selection screen pops up, click OK to continue with Optical Prime.




  • When Optical Prime has completed its initial discovery, there should be a list of VMWare hosts and attached data stores




  1. Any additional servers that should be added to Optical Prime before the collector run is initiated, should be added at this point.  Once all servers have been added, click "Start Capture" button. NOTE the capture duration can be adjusted from as low as 10 min to full 7 days however the default is 24 hours.

The Live Optics collector is now running and gathering performance data from your servers.  




NOTE:  While Live Optics is running, you cannot logoff nor reboot the computer that it is running on.  This will terminate Live Optics before it has completed its collection schedule and could result in errors in the data.  We recommend that the computer running Live Optics be locked during the collector run. 


Step 3:  View Live Optics Project

The Live Optics portal will automatically create a project for collector runs that are streamed back to the Live Optics servers.  To access the Live Optics project created for your collector run(s), follow these steps.

  1. Login to your Live Optics portal account.  (
  2. Scroll down the dashboard to "Recent Projects" 
  3. You should see a new project ending with the date and time of when Live Optics was started.
  4. Click "the project name” to review the Live Optics report.


NOTE:  If you did not stream the Live Optics collector data back to the Live Optics servers, you will have to create your Live Optics project.  To create your project, the following steps should be completed.  

  1. Login to your Live Optics portal account. (
  2. Click "Upload SIOKIT"
  3. Choose Optical Prime from the list of assessment types to upload.
  4. Provide a name for your Live Optics project under "Project Name".
  5. Click Browse and locate the SIOKIT file the Live Optics software created.  Click Open.  (The normal location for SIOKIT files is within the LiveOptics folder).
  6. Click Upload.
  7. When prompted to be redirected to the project page, click "Yes".  You will be instantly taken to your Live Optics project to begin reviewing your performance data.
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