Live Optics supports profiling of the Dell VMAX/PowerMax storage array family. Using the Live Optics collector, configuration and performance data is captured, analyzed, and compiled into a project for viewing. This document outlines the process to produce a VMAX/PowerMax v3 storage array profile for the following VMAX/PowerMax v3 models:
- VMAX 100K
- VMAX 200K
- VMAX 400K
- VMAX 250F/FX
- VMAX 450F/FX
- VMAX 850F/FX
- VMAX 950F/FX
- VMAX 250F/FX
- PowerMax 2000
- PowerMax 8000
- Download the Live Optics collector. See Download the Live Optics Collector for further information. The collector can run on any host with IP connectivity to the storage array being profiled.
- Before an array profile can be completed, the array configuration and performance data must be gathered. Use the PowerMax v3 storage array management interface to collect a symapi_db.bin file (configuration data), and contact Dell Support Assist to collect a .DCF file (performance data).
- symapi_db.bin is required to view the configuration of a VMAX/PowerMax v3 array.
- .DCF files are required to view the performance of the array.
Before you begin
The following section outlines the steps you must read and complete before performing an array profile:
- Important Information/Help
- Live Optics Data Validation
- Collect Configuration Data
- Collect Performance Data
NOTE: Live Optics does not recommend extracting PowerMax v3 .DCF files without assistance from a qualified Dell VMAX/PowerMax Customer Engineer.
If your VMAX/PowerMax v3 array is connected to Dell Support Assist with an unrestricted access policy, contact your Dell EMC Systems Engineer and request a collection of your PowerMax v3 data.
If your VMAX/PowerMax v3 array is not connected to Dell Support Assist, or your Dell Support Assist connection is restricted, open a service request at MyService360 requesting a collection of your PowerMax v3 .DCF files.
Live Optics Data Validation
Live Optics validates the collected data to ensure it is correct before being uploaded to a Live Optics project. These validations include:
- The symapi_db.bin file selected is a valid file, and does not contain any spaces or additional characters in the file name.
- The symapi_db.bin file contains data for at least one valid PowerMax v3 array.
- The .DCF performance files chosen are for the selected PowerMax v3 array.
- The .DCF zip files are contained within a single compressed file which does not contain any spaces or additional characters in the file name (a zip file containing zip files).
- The date range for performance data must be no more than 7 consecutive days. If it is more than 7 consecutive days, only the most recent 7 days are processed.
- The files are collected directly from the array.
Collect Configuration Data
- Use the PowerMax v3 storage array management interface to collect a symapi_db.bin file from your array.
Collect Performance Data
- Contact Dell Support Assist and request a collection of .DCF performance data.
NOTE: Multiple zip files containing .DCF data are provided.
- To import this data into Live Optics, create a zip file containing your selected .DCF zip files (a zip file containing zip files).
The following screenshot shows multiple .DCF files provided by Dell Support Assist. In this example, we only want to use the 5 files marked by the blue arrows. Copy these to new folder and create a zip file containing these .DCF files only. This file is used later (Step 8) in the array profile procedure.
Perform a VMAX/PowerMax v3 Array Profile
- Launch the Live Optics collector and select Storage from the left panel. Select VMAX/PowerMax from the options on the right panel.
- On the following screen, click Browse for File, and select the symapi_db.bin file for the VMAX/PowerMax v3 array from which you wish to collect data.
The symapi_db.bin file is validated. The following error message displays for unsupported VMAX versions:
- The arrays and their respective Sym IDs are listed (multiple arrays can exist in one symapi_db.bin file).
- Select a VMAX/PowerMax v3 array from the list. If a symapi_db.bin file with Solution Enabler version 8.x or 9.x is extracted, this can be selected for processing. Other VMAX arrays may be attached to the same Sym ID, but are not supported due to their associated Solution Enabler version. These arrays cannot be selected and a message highlighting the required Solution Enabler version displays. Click Next.
- On the Collect Data for PowerMax screen, choose if you wish to upload configuration data only, or both configuration and performance data, and click Next.
- For Collect Config Data Only, click Next and browse to the symapi_db.bin file you collected earlier. Add the file you wish to use and click Next.
- For Collect Config and Performance, click Next, then Browse for File, and select the zip folder of .DCF files you created earlier. The length of the collected performance data is displayed. If it is more than 7 consecutive days, only the most recent 7 days are processed.
The selected zip file is validated. If an invalid file is chosen, the following error message displays:
- On the Upload Options screen, chose if you wish to upload your collection data automatically or manually (Automatically is the recommended default option).
Enter a name for the array profile and click Next. The files are processed and uploaded to the web portal. During the upload, a status bar indicates the progress. As storage array data can be quite large, the upload may take some time to complete depending on the speed of your Internet connection.
- The collector indicates when the upload is complete. You will also receive an email from Live Optics when your project is ready to view on the web portal. Click Quit to close the collector.
- If you selected the manual upload option, "I will upload later", your data is processed and saved to an encrypted file with the name [hostname]_VMAX.siokit. The file is written to the same folder from which the collector was launched. After the collection process completes, the file must be uploaded to the Live Optics web portal. See Upload an SIOKIT file from the Live Optics collector or Upload an SIOKIT file from the Live Optics web portal.
To view your project results, log on to the Live Optics web portal and select your project from the recent projects listed on the main dashboard.
The project details page displays. From here, you can download the report in PowerPoint or Excel format, share your project with other Live Optics users, or delete your project. This page also shows the Project ID and the current status of your project.