Windows DPACK Collector appears to do nothing after starting

Live Optics Agent

If the Windows DPACK collector appears to start but no DPACK_TroubleshootingTrace.txt file or .iokit file is produced, please do the following:

  1. Ensure that DellPack.exe is executed from a regular folder local to the machine in question, and not on a network share, USB drive, or a ZIP folder.
  2. Run DellPack.exe as Administrator by right-clicking on DellPack.exe and selecting "Run as Administrator".
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