Uploading SIOKIT files in Live Optics portal
Live Optics has changed the process that end users (customers) interact with the portal. This KB Article is designed to demonstrate the process end users must go through to access the Live Optics portal, download/run the Live optics collector, upload the created SIOKIT file to their portal account and request project preparation and analysis to view analytic performance metrics in the project they create.
Access the Live Optics portal (https://www.liveoptics.com) and login with your account credentials.
If you have never logged into Live Optics before, click on the first time login URL in the email sent to you after you were registered to the Live Optics.
Note: If you already have an SIOKIT file, please skip to Step 4.
Click on “Download Collectors” button and download specific collector for site. (Note: The Windows based collector is the most popular as it can be used for Windows OS's, VMWare, and certain Linux and Citrix environments. If unsure, use this collector to run in your IT environment)
Extract the Live Optics software to your local computer and execute the Live Optics software. Configure Live Optics, including adding all remote servers in Optical Prime, and begin data capture. Once the Live Optics has completed, a SIOKIT file will be generated where you specified during Live Optics configuration.
Log back in to Live Optics and select the "Upload IOKIT" button. This will take you to the module where you can select your IOKIT file(s) from your computer and create/add to a project.
- Select the type of collection being upload, Optical Prime vs Storage. Click "Next"
- Provide a name for the project and click "Next"
- Click "Browse" and navigate to location where SIOKIT file(s) are located. Highlight any SIOKIT file and click Ok.
- Once the file upload reaches 100%, click "Upload"
After uploading the SIOKIT file, the following prompt will appear. Click Yes to proceed to the Project Status page for the newly created DPACK project.
Step 6: Project is ready for review
The Live Optics project created during the SIOKIT upload will be on display. There will be two different views available for the project, Environmental View and Performance View. The Performance View tab is the original project view when the DPACK portal was launched.